Support Board
Date/Time: Mon, 25 Nov 2024 00:29:52 +0000
Post From: Data flow freezing / not updating
| [2013-05-01 00:30:39] |
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There can be a problem with the data feed which we do not control. In which case you need to have your broker put you in contact with TransAct support. It is their responsibility to help you with data feed issues. The other problem is you could be looking at expired futures contracts symbols. So make sure you are using the current contract symbol. Please refer to this page: http://www.sierrachart.com/index.php?l=doc/helpdetails5.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-01 00:31:14
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