Support Board
Date/Time: Sat, 15 Mar 2025 02:22:07 +0000
Post From: CQG not downloading
| [2022-07-07 16:52:15] |
| John - SC Support - Posts: 38678 |
|
You are setup to get the Denali data, but you are not connected to your CQG account. Rather, your service is set to SC Data - All Services. Please go through the setup instructions for CQG to connect your Sierra Chart to your CQG account: CQG Trading Platform Service: Setup Instructions Also, you should be sure you are on the most recent release when using the Denali Exchange Data Feed, as there have been some changes to the data feeds, and although you should be fine, it is best to update to ensure you do not have any issues. Refer to the following for how to update your software, if you need to: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |