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Date/Time: Sat, 15 Mar 2025 03:25:41 +0000



Post From: symbols

[2022-07-07 11:42:42]
Sierra Chart Engineering - Posts: 104368
No this is definitely not true. The entire CME Group and CBOT symbols are available.

What we see though is you apparently are using the direct FXCM FIX connection. This is very unusual and is not being used by any other user. Or at least very few users.

The immediate solution to the problem is to install another copy of Sierra Chart for CME and EUREX symbols:
Using Multiple Data and Trading Services at the Same Time

And use the Delayed Exchange Data Feed:
Delayed Exchange Data Feed

Also, the symbol you are using HEN22 does actually have to be rolled over. That is a commodity futures contract.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-07-07 11:43:37