Support Board
Date/Time: Sat, 15 Mar 2025 02:22:07 +0000
Post From: CQG not downloading
| [2022-07-06 21:14:56] |
| John - SC Support - Posts: 38678 |
|
We made a change with version 2394 and higher to not allow CQG data for CME Group and EUREX into Sierra Chart. Refer to the following: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Therefore, you have two options at this time: 1) downgrade your Sierra Chart software to version 2394 and continue to use your CQG data. Refer to the instructions to downgrade here: Software Download: Full Control Rollback Procedure OR 2) Stay on the current release and use our Denali Exchange Data Feed instead. The cost will be the same, but you will have access to historical data. Refer to the setup instructions for the CME Group data here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |