Login Page - Create Account

Support Board


Date/Time: Fri, 22 Nov 2024 07:04:31 +0000



Post From: Can't connect to TT price feed.

[2013-05-01 00:05:05]
User79048 - Posts: 15
Have checked my system; no firewalls or other issues that I can find. This has been ongoing for 2 days; thought it might be the TT server so waited to see if it corrected itself.

Software version: 967 | 2013-05-01 00:00:46
Current Service Package: 3 | 2013-05-01 00:00:46
Sierra Chart Historical Data Service is included. | 2013-05-01 00:00:46
Active service: Trading Technologies | 2013-05-01 00:00:46
Data/Trade Service Settings automatically set. | 2013-05-01 00:00:46
Time Zone: +00:00:00 (UTC+00) | 2013-05-01 00:00:46
2013-04-30 17:00:46 Local computer clock time | 2013-05-01 00:00:46
2013-05-01 00:00:46 GMT time | 2013-05-01 00:00:46
2013-05-01 00:00:46 Time zone adjusted time | 2013-05-01 00:00:46
Time difference to server time: 0 seconds. | 2013-05-01 00:00:46
Program path: C:\SierraChart\ | 2013-05-01 00:00:46
Data Files path: C:\SierraChart\Data\ | 2013-05-01 00:00:46
OS Version Number: 6.1 | 2013-05-01 00:00:46


Connecting to Trading Technologies... | 2013-05-01 00:00:52
Starting the Price Feed session. Connecting to 63.85.80.126 port 10502... | 2013-05-01 00:00:52
The network socket is connected. | 2013-05-01 00:00:52
TT Price Feed FIX Session: Sending the Logon message. | 2013-05-01 00:00:52
TT Price Feed FIX Session: Received a Logout message. Text = Unable to login to adapter 102TTFIX11: TTUserSetup Error - User's gateway logins are not compatible with the FIX Adapter's gateway logins. Please contact your System Administrator. | 2013-05-01 00:00:52
TT Price Feed FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-05-01 00:00:52
TT Price Feed FIX Session: Logged out and disconnected. | 2013-05-01 00:00:52
Disconnected from TT FIX Price Feed session. | 2013-05-01 00:00:52
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-01 00:00:52
To prevent further connection attempts, select File >> Disconnect. | 2013-05-01 00:00:52
Disconnected from Trading Technologies. | 2013-05-01 00:00:52
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-01 00:00:52

Date Time Of Last Edit: 2013-05-01 00:21:42