Support Board
Date/Time: Fri, 14 Mar 2025 22:01:22 +0000
Post From: CQG Setup
| [2022-06-28 18:48:47] |
| John - SC Support - Posts: 38678 |
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There is no specific reason why you would not be getting more data into your chart, particularly since you are on the current contract for the symbol. Refer to the following information for how to get more data into an Intraday chart: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data With regards to the order not going through, we see the following in your Trade Service Log: Trade Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 740. Service Order ID: 1354980136. Symbol: F.US.EPU22. Account: 150764 | 2022-06-28 18:26:01.555 *
There is no reason why you should be getting this error, as the market is open. But you will have to ask your broker about why you are getting this. The message is coming from CQG and we are just reporting it. Your broker will have to find out why you are getting this specific error. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |