Support Board
Date/Time: Fri, 14 Mar 2025 22:03:54 +0000
Post From: CQG Setup
| [2022-06-28 18:27:58] |
| Pak Leung - Posts: 2 |
|
Hello, I'm having issues on the ES. Symbol F.US.EPU22. I've copied the message and the service log. See below. Thank you. MESSAGE LOG Software version: 2403 64-bit | 2022-06-28 18:23:28.868 Primary Thread ID: 9008 | 2022-06-28 18:23:28.868 Usage end date: 2022-09-27 | 2022-06-28 18:23:28.868 Enabled for: Advanced Features 2. | 2022-06-28 18:23:28.868 Enabled for: Sierra Chart Historical Data Service. | 2022-06-28 18:23:28.868 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-06-28 18:23:28.868 Enabled for: Delayed Denali Exchange Data Feed. | 2022-06-28 18:23:28.868 Enabled for exchange2: CME (Trading Account Required) | 2022-06-28 18:23:28.868 Enabled for exchange2: CBOT (Trading Account Required) | 2022-06-28 18:23:28.868 Enabled for exchange2: COMEX (Trading Account Required) | 2022-06-28 18:23:28.868 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-06-28 18:23:28.868 Enabled for exchange2: fairx_exchange.data | 2022-06-28 18:23:28.868 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-06-28 18:23:28.868 Current selected Data/Trading service: CQG WebAPI | 2022-06-28 18:23:28.868 Custom symbol settings values: enabled | 2022-06-28 18:23:28.868 Chart Update Interval: 500 | 2022-06-28 18:23:28.868 Intraday Data Storage Time Unit: 1 | 2022-06-28 18:23:28.868 Time Zone: +00:00:00 (UTC+00) | 2022-06-28 18:23:28.868 2022-06-28 18:23:28 Local computer time in UTC | 2022-06-28 18:23:28.868 2022-06-28 18:23:28 Local computer time in SC Time Zone | 2022-06-28 18:23:28.868 Program path: C:\SierraChart\ | 2022-06-28 18:23:28.868 Data Files path: C:\SierraChart\Data\ | 2022-06-28 18:23:28.868 OS Version Number: 10.0 | 2022-06-28 18:23:28.868 Locale Setting: C | 2022-06-28 18:23:28.868 DLLs: UserContributedStudies_64.dll | 2022-06-28 18:23:28.868 Allowed protected custom studies: | 2022-06-28 18:23:28.868 Crash reporter started: true | 2022-06-28 18:23:28.868 Sierra Chart account data changed. Requesting updated account information. | 2022-06-28 18:24:45.543 Successfully processed Sierra Chart account data. | 2022-06-28 18:24:47.187 File >> Disconnect selected. | 2022-06-28 18:24:56.362 CQG WebAPI | Sending Web API Logoff message. | 2022-06-28 18:24:56.363 CQG WebSocket socket (1) | CloseSocket call. | 2022-06-28 18:24:56.363 CQG WebSocket | WebSocket closed. | 2022-06-28 18:24:56.363 CQG WebAPI | WebSocket closed. | 2022-06-28 18:24:56.363 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-06-28 18:24:56.364 SC Data - All Services | Waiting for socket receive thread to end | 2022-06-28 18:24:56.364 DTC Client socket (2) | CloseSocket call. | 2022-06-28 18:24:56.364 SC Data - All Services | Disconnected from the server. | 2022-06-28 18:24:56.364 CQG WebAPI | Disconnected. | 2022-06-28 18:24:56.364 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-28 18:24:56.364 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-06-28 18:24:56.442 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-28 18:24:56.442 CQG WebAPI | Connecting to server api.cqg.com | 2022-06-28 18:25:07.774 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-06-28 18:25:07.774 CQG WebSocket socket (3) | Creating socket. Using TLS 1.2. | 2022-06-28 18:25:07.775 CQG WebSocket socket (3) | New receive buffer size: 5242880 | 2022-06-28 18:25:07.776 CQG WebSocket socket (3) | Connecting to IP: 208.48.16.35. | 2022-06-28 18:25:07.776 CQG WebSocket | Opening WebSocket. | 2022-06-28 18:25:07.823 CQG WebSocket | Sending WebSocket handshake. | 2022-06-28 18:25:07.823 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-06-28 18:25:08.176 CQG WebSocket | Server header | Connection: upgrade | 2022-06-28 18:25:08.176 CQG WebSocket | Server header | Sec-WebSocket-Accept: bXzaLOEcQXRaKhDGKAODJqbEflk= | 2022-06-28 18:25:08.176 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-06-28 18:25:08.176 CQG WebSocket | Server header | Upgrade: websocket | 2022-06-28 18:25:08.176 CQG WebSocket | Server header | | 2022-06-28 18:25:08.176 CQG WebSocket | Web socket state is now open. | 2022-06-28 18:25:08.176 CQG WebAPI | WebSocket connected. | 2022-06-28 18:25:08.176 CQG WebAPI | Sending market data logon message. | 2022-06-28 18:25:08.176 CQG WebAPI | Base Time: 2022-06-18T06:53:03. 2022-06-18 06:53:03 | 2022-06-28 18:25:08.429 CQG WebAPI | Logon successful. Session Token = FCQsqCSPgw1YvwcBppoqK4LNu/FIt1SHLw52IC9C08QMn8KeUzLHfqZuA92DNwgw4PlyAyzCrXu | 2022-06-28 18:25:08.429 CQG WebAPI | Connected to server complete. | 2022-06-28 18:25:08.429 Triggering next historical data download in queue. | 2022-06-28 18:25:08.430 Triggering next historical data download in queue. | 2022-06-28 18:25:08.430 Triggering next historical data download in queue. | 2022-06-28 18:25:08.430 Triggering next historical data download in queue. | 2022-06-28 18:25:08.430 Updated verified funded futures trading account ending date to: 2022-07-28 18:25:08 | 2022-06-28 18:25:08.430 CQG WebAPI | Sending Trade Accounts request message. | 2022-06-28 18:25:08.433 No download requests in the queue to start downloads for. | 2022-06-28 18:25:08.433 No download requests in the queue to start downloads for. | 2022-06-28 18:25:08.433 No download requests in the queue to start downloads for. | 2022-06-28 18:25:08.433 No download requests in the queue to start downloads for. | 2022-06-28 18:25:08.434 CQG WebAPI | Brokerage name: AMP. Account Name: 150764 | 2022-06-28 18:25:08.579 Updated verified funded futures trading account ending date to: 2022-07-28 18:25:08 | 2022-06-28 18:25:08.579 CQG WebAPI | Sending collateral subscribe request. | 2022-06-28 18:25:08.579 Mapping F.US.EPU22 to ESU22. Service code: cme | 2022-06-28 18:25:08.619 Using symbol data fast lookup vector | 2022-06-28 18:25:08.619 SC Data - All Services | Starting real-time market data updates for: F.US.EPU22 (ESU22). ID: 1 Service code: cme | 2022-06-28 18:25:08.619 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2022-06-28 18:25:08.619 CQG WebAPI | Sending symbol resolution request for F.US.EPU22. ID: 387095 | 2022-06-28 18:25:08.619 SC Data - All Services | Requesting security definition data for: F.US.EPU22 (ESU22). ID: 1 | 2022-06-28 18:25:08.619 Added historical Intraday data request for F.US.EPU22 to the queue. | 2022-06-28 18:25:08.620 Intraday data recording state for symbol F.US.EPU22 is set to download 'Pending'. | 2022-06-28 18:25:08.620 Triggering next historical data download in queue. | 2022-06-28 18:25:08.620 DTC Client socket (4) | Creating socket. | 2022-06-28 18:25:08.620 DTC Client socket (4) | New receive buffer size: 5242880 | 2022-06-28 18:25:08.621 DTC Client socket (4) | Connecting to IP: 216.1.90.130. | 2022-06-28 18:25:08.621 Delaying start of download for F.US.EPU22. | 2022-06-28 18:25:08.630 SC Data - All Services | Network connection to server complete. | 2022-06-28 18:25:08.772 SC Data - All Services | Starting socket receive thread. | 2022-06-28 18:25:08.772 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-28 18:25:08.772 CQG WebAPI | Received symbol resolution report for symbol F.US.EPU22. Search Symbol: F.US.EPU22. Request ID: 387095. Contract ID: 1. | 2022-06-28 18:25:08.773 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-06-28 18:25:08.997 SC Data - All Services | Sending logon request message. | 2022-06-28 18:25:08.997 SC Data - All Services | Received logon response. | 2022-06-28 18:25:09.834 SC Data - All Services | Server Name: SC Realtime Server. | 2022-06-28 18:25:09.834 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-06-28 18:25:09.834 SC Data - All Services | Successfully connected. | 2022-06-28 18:25:09.834 SC Data - All Services | Trading is not supported. | 2022-06-28 18:25:09.834 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU22 -> ESU22 | 2022-06-28 18:25:09.834 SC Data - All Services | Received security definition for symbol F.US.EPU22 | 2022-06-28 18:25:10.054 CQG WebAPI | Sending positions subscribe request. RequestID: 387096 | 2022-06-28 18:25:11.443 CQG WebAPI | Sending orders subscribe request. RequestID: 387097 | 2022-06-28 18:25:11.443 HD Request # 3 | Downloading Intraday chart data for F.US.EPU22 to the file F.US.EPU22.scid. Service: cme | 2022-06-28 18:25:15.879 HD Request # 3 | Download start date-time: 2022-06-28 18:24:55.000000. File last date-time: 2022-06-28 18:24:55.000000 | 2022-06-28 18:25:15.879 HD Request # 3 | Using server: ds21.sierracharts.com port 10150 | 2022-06-28 18:25:15.879 Socket (5) | Creating socket. | 2022-06-28 18:25:15.937 Socket (5) | New receive buffer size: 5242880 | 2022-06-28 18:25:15.937 Socket (5) | Connecting to IP: 216.1.90.129. | 2022-06-28 18:25:15.937 HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-06-28 18:25:16.190 HD Request # 3 | Sending historical data logon request message. | 2022-06-28 18:25:16.190 HD Request # 3 | Requesting Intraday data. Start date-time: 2022-06-28 18:24:55. Record interval: 1. Symbol: ESU22 | 2022-06-28 18:25:16.799 HD Request # 3 | Decompressing data. | 2022-06-28 18:25:16.930 HD Request # 3 | Receiving Intraday data for F.US.EPU22 starting at 2022-06-28 18:24:55.053000 | 2022-06-28 18:25:16.939 Socket (5) | CloseSocket call. | 2022-06-28 18:25:16.940 Historical data download thread signaled to stop. | 2022-06-28 18:25:16.940 Socket (5) | Shutdown started. Waiting for graceful close. | 2022-06-28 18:25:16.940 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-06-28 18:24:55.053000. | 2022-06-28 18:25:16.940 HD Request # 3 | Received 18 Intraday data records from 2022-06-28 18:24:55.053000 to 2022-06-28 18:25:14.120000 (19.1 seconds) and wrote 18 records for F.US.EPU22 | 2022-06-28 18:25:16.940 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-06-28 18:25:14.120000 | 2022-06-28 18:25:16.950 Added 1 Time and Sales records to Intraday data file for F.US.EPU22 after download. | 2022-06-28 18:25:16.950 HD Request # 3 | Completion time: 1s. | 2022-06-28 18:25:16.950 HD Request # 3 | Intraday data download complete for F.US.EPU22. Unique request ID: 3 | 2022-06-28 18:25:16.950 Removing historical data download ID 3. | 2022-06-28 18:25:16.950 Real-time Intraday chart data file updates started for F.US.EPU22 | 2022-06-28 18:25:16.950 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU22.scid. Thread ID: 9008 | 2022-06-28 18:25:16.959 Intraday chart data file opened for F.US.EPU22 | 2022-06-28 18:25:16.959 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-06-28 18:25:16.959 Triggering next historical data download in queue. | 2022-06-28 18:25:16.959 No download requests in the queue to start downloads for. | 2022-06-28 18:25:16.959 Socket (5) | Socket gracefully closed by remote side. | 2022-06-28 18:25:17.065 Socket (5) | Closed. | 2022-06-28 18:25:17.066 TRADE SERVICE LOG TradeActivity files query time: 0.011314 seconds. Entries: 0. Current queries: 2 | 2022-06-28 18:21:45.214 TradeActivity files query time: 0.003721 seconds. Entries: 48. Current queries: 2 | 2022-06-28 18:21:45.218 TradeActivity files query time: 0.004538 seconds. Entries: 0. Current queries: 1 | 2022-06-28 18:22:19.423 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-06-28 18:22:21.651 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-06-28 18:22:21.651 SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-06-28 18:25:09.834 SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-06-28 18:25:09.834 Trade Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 740. Service Order ID: 1354980136. Symbol: F.US.EPU22. Account: 150764 | 2022-06-28 18:26:01.555 * Trade Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 743. Service Order ID: 1354970517. Symbol: F.US.EPU22. Account: 150764 | 2022-06-28 18:26:01.740 * |