Support Board
Date/Time: Sat, 15 Mar 2025 22:05:00 +0000
Post From: Real Time Data
| [2022-06-24 14:24:58] |
| Kellie Lacey - Posts: 75 |
|
Ok, I have explicitly followed these instructions, the symbol is ESU22-CME, message log pasted as instructed below...it's only the Daily chart that is not updating Software version: 2394 64-bit | 2022-06-24 10:22:21.191 Primary Thread ID: 32228 | 2022-06-24 10:22:21.191 Usage end date: 2022-09-01 | 2022-06-24 10:22:21.191 Enabled for: Advanced Features 2. | 2022-06-24 10:22:21.191 Enabled for: Sierra Chart Historical Data Service. | 2022-06-24 10:22:21.191 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-06-24 10:22:21.191 Enabled for: Delayed Denali Exchange Data Feed. | 2022-06-24 10:22:21.191 Enabled for exchange2: fairx_exchange.data | 2022-06-24 10:22:21.191 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-06-24 10:22:21.191 Current selected Data/Trading service: SC Data - All Services | 2022-06-24 10:22:21.191 Custom symbol settings values: disabled | 2022-06-24 10:22:21.191 Chart Update Interval: 500 | 2022-06-24 10:22:21.191 Intraday Data Storage Time Unit: 0 | 2022-06-24 10:22:21.191 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-06-24 10:22:21.191 2022-06-24 14:22:21 Local computer time in UTC | 2022-06-24 10:22:21.191 2022-06-24 10:22:21 Local computer time in SC Time Zone | 2022-06-24 10:22:21.191 2022-06-23 07:45:29 Server time in UTC | 2022-06-24 10:22:21.191 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-06-24 10:22:21.191 Program path: C:\SierraChart\ | 2022-06-24 10:22:21.191 Data Files path: C:\SierraChart\Data\ | 2022-06-24 10:22:21.191 OS Version Number: 10.0 | 2022-06-24 10:22:21.193 Locale Setting: C | 2022-06-24 10:22:21.193 DLLs: UserContributedStudies_64.dll | 2022-06-24 10:22:21.196 Allowed protected custom studies: | 2022-06-24 10:22:21.196 Crash reporter started: true | 2022-06-24 10:22:21.196 File >> Disconnect selected. | 2022-06-24 10:22:43.286 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2022-06-24 10:22:43.458 DTC Client socket (2) | CloseSocket call. | 2022-06-24 10:22:43.459 SC DTC Delayed Exchange Data | Disconnected from the server. | 2022-06-24 10:22:43.459 SC Data - All Services | Disconnected. | 2022-06-24 10:22:43.459 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-24 10:22:43.459 SC Data - All Services | Connected to server complete. | 2022-06-24 10:22:51.079 Triggering next historical data download in queue. | 2022-06-24 10:22:51.079 Triggering next historical data download in queue. | 2022-06-24 10:22:51.079 Triggering next historical data download in queue. | 2022-06-24 10:22:51.079 Triggering next historical data download in queue. | 2022-06-24 10:22:51.079 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-06-24 10:22:51.080 No download requests in the queue to start downloads for. | 2022-06-24 10:22:51.258 No download requests in the queue to start downloads for. | 2022-06-24 10:22:51.258 No download requests in the queue to start downloads for. | 2022-06-24 10:22:51.259 No download requests in the queue to start downloads for. | 2022-06-24 10:22:51.259 Mapping ESU22-CME to ESU22. Service code: cme | 2022-06-24 10:22:51.261 Using symbol data fast lookup vector | 2022-06-24 10:22:51.261 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU22-CME (ESU22). ID: 1 Service code: cme | 2022-06-24 10:22:51.261 SC DTC Delayed Exchange Data | Connecting to the server ds12-2.sierracharts.com. Port 10043 | 2022-06-24 10:22:51.261 SC DTC Delayed Exchange Data | Requesting security definition data for: ESU22-CME (ESU22). ID: 1 | 2022-06-24 10:22:51.261 Added historical Intraday data request for ESU22-CME to the queue. | 2022-06-24 10:22:51.261 Intraday data recording state for symbol ESU22-CME is set to download 'Pending'. | 2022-06-24 10:22:51.261 Triggering next historical data download in queue. | 2022-06-24 10:22:51.261 Delaying start of download for ESU22-CME. | 2022-06-24 10:22:51.264 DTC Client socket (1) | Creating socket. | 2022-06-24 10:22:51.340 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-06-24 10:22:51.340 DTC Client socket (1) | Connecting to IP: 204.15.197.13. | 2022-06-24 10:22:51.340 SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-06-24 10:22:51.438 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-06-24 10:22:51.438 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-24 10:22:51.438 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-06-24 10:22:51.557 SC DTC Delayed Exchange Data | Sending logon request message. | 2022-06-24 10:22:51.557 SC DTC Delayed Exchange Data | Received logon response. | 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data | Successfully connected. | 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data | Trading is not supported. | 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU22-CME -> ESU22 | 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data | Received security definition for symbol ESU22-CME | 2022-06-24 10:22:52.474 HD Request # 8 | Downloading Intraday chart data for ESU22-CME to the file ESU22-CME.scid. Service: cme | 2022-06-24 10:22:57.207 HD Request # 8 | Download start date-time: 2022-06-24 10:12:32.000000. File last date-time: 2022-06-24 10:12:32.079001 | 2022-06-24 10:22:57.208 HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2022-06-24 10:22:57.208 Socket (3) | Creating socket. | 2022-06-24 10:22:57.208 Socket (3) | New receive buffer size: 5242880 | 2022-06-24 10:22:57.208 Socket (3) | Connecting to IP: 216.1.90.130. | 2022-06-24 10:22:57.208 HD Request # 8 | Setting DTC encoding to Binary VLS | 2022-06-24 10:22:57.445 HD Request # 8 | Sending historical data logon request message. | 2022-06-24 10:22:57.445 HD Request # 8 | Requesting Intraday data. Start date-time: 2022-06-24 10:12:32. Record interval: 0. Symbol: ESU22 | 2022-06-24 10:22:58.057 HD Request # 8 | Decompressing data. | 2022-06-24 10:22:58.165 HD Request # 8 | Receiving Intraday data for ESU22-CME starting at 2022-06-24 10:12:32.079000 | 2022-06-24 10:22:58.263 Socket (3) | CloseSocket call. | 2022-06-24 10:22:58.265 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-24 10:22:58.265 Historical data download thread signaled to stop. | 2022-06-24 10:22:58.265 HD Request # 8 | Timestamp of first Intraday data file record written: 2022-06-24 10:12:32.145000. | 2022-06-24 10:22:58.265 HD Request # 8 | Received 1435 Intraday data records from 2022-06-24 10:12:32.079000 to 2022-06-24 10:12:56.943002 (24.9 seconds) and wrote 1433 records for ESU22-CME | 2022-06-24 10:22:58.265 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-06-24 14:12:56.943002 | 2022-06-24 10:22:58.266 HD Request # 8 | Completion time: 1s. | 2022-06-24 10:22:58.266 HD Request # 8 | Intraday data download complete for ESU22-CME. Unique request ID: 8 | 2022-06-24 10:22:58.266 Removing historical data download ID 8. | 2022-06-24 10:22:58.266 Real-time Intraday chart data file updates started for ESU22-CME | 2022-06-24 10:22:58.266 Intraday chart data file opened for ESU22-CME | 2022-06-24 10:22:58.266 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-06-24 10:22:58.266 Triggering next historical data download in queue. | 2022-06-24 10:22:58.266 No download requests in the queue to start downloads for. | 2022-06-24 10:22:58.266 Opened cached Intraday file: C:\SierraChart\Data\ESU22-CME.scid. Thread ID: 21640 | 2022-06-24 10:22:58.310 Socket (3) | Socket gracefully closed by remote side. | 2022-06-24 10:22:58.362 Socket (3) | Closed. | 2022-06-24 10:22:58.362 |