Support Board
Date/Time: Sat, 15 Mar 2025 07:58:24 +0000
[Locked] - Real Time Data
View Count: 1456
| [2022-07-22 09:57:44] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-22 10:13:27] |
| Kellie Lacey - Posts: 75 |
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https://www.sierrachart.com/image.php?Image=1658484760407.png as attached thanks |
| [2022-07-22 11:14:59] |
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Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-22 13:53:37] |
| Kellie Lacey - Posts: 75 |
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Can I get a chart back if I have deleted it by mistake?
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| [2022-07-22 17:56:24] |
| John - SC Support - Posts: 38678 |
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If you delete a chart within a Chartbook, then as long as you have not saved the chartbook then you can exit and restart Sierra Chart and the Chartbook will be back to the last saved point. The best way to do this would be to save the Chartbook under a different name (again, this will only work if you have not saved the chartbook since you deleted the chart) by using "File >> Save As". Then you can open the previous chartbook and copy that chart to the new Chartbook. This way you will not have lost any other work on other charts. If you have already saved the chartbook, then you will want to use one of the Backup copies you have of the chartbook to get that chart again. Refer to the instructions here: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-23 12:17:01] |
| Kellie Lacey - Posts: 75 |
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many thanks for your help
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