Support Board
Date/Time: Fri, 14 Mar 2025 13:38:01 +0000
Post From: Sierra Chart Performance Issue
| [2022-06-20 11:43:55] |
| Sierra_Chart Engineering - Posts: 18780 |
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We looked at this Chartbook and there is a lot of processing in the Volume by Price study. We are not sure what instance. Most likely it is because of this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing If you have been using a larger tick size, then it would return back to default when changing the service like to Teton order routing. So the help topic linked above gives solutions. You will just have to wait until the Chartbook becomes responsive to interact with it. After you open it you can select File >> Disconnect and then wait for all the data to download and be responsive again. In the end if there is just too much processing the Chartbook is doing and you do not have a chance to interact with it, you may have to abandoned it and start a new one. It definitely has to do with Study Settings and Chart Settings and the data. You will want to use sub instances. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-20 13:16:47
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