Support Board
Date/Time: Fri, 14 Mar 2025 11:15:33 +0000
Post From: Multiple Issues Regarding Symbol, Real Time Data and Historical Data
| [2022-06-17 16:38:12] |
| John - SC Support - Posts: 38653 |
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You must have recently updated your version. We made a change recently where with version 2394 and higher you can no longer bring CQG data into Sierra Chart for the CME Group and EUREX. Refer to the following for more information: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Therefore, you have 2 options: 1) Downgrade your version to 2393. Refer to the instructions here: Software Download: Full Control Rollback Procedure 2) Use our Denali Exchange Data Feed instead. You will have access to more historical data at the same price, and you can tell your broker to stop the CQG data so you do not pay for it. Refer to the Setup Instructions for the CME Group data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |