Login Page - Create Account

Support Board


Date/Time: Fri, 14 Mar 2025 11:15:34 +0000



Post From: Multiple Issues Regarding Symbol, Real Time Data and Historical Data

[2022-06-17 16:23:02]
User101452 - Posts: 4
I have read through a bunch of the support board postings and tried a few things with no luck. I have three error messages that show and Sierra chart is not working, as in it stopped at around 10:45 am yesterday, 6/15. I saw the email that in order to trade the ES Mini you need $800 in margin in the account. Currently I don't have that much in there. I have been simulation trading and not live trading. Do I need the $800 in there to simulate trade? The following are the error messages.
1) Symbol Needs Rollover. Click to Roll Over
2) Real-time market data only supported with Sierra Chart data feed for symbol F.US.MESM22 ID 14. Click for symbol information
3) Download Failed. Historical Data only supported with Sierra Chart Data Feed
Please advise, thank you.