Support Board
Date/Time: Fri, 14 Mar 2025 11:01:26 +0000
Post From: Chart updating stopped at 9:30 ET
| [2022-06-17 14:43:58] |
| User207779 - Posts: 8 |
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I use AMP/CQG for data feed and SC svc pkg 11 for charting. I am connected to the data feed according to the "green" window. Data stopped at 9:30 ET. As of 10:30 ET, still no data/chart updates despite multiple dis/con and reload attempts. Your help is appreciated! Log produced by 1 - clear log 2 - open chart for symbol 3 - dis/con Software version: 2393 64-bit | 2022-06-17 14:26:47.352 Primary Thread ID: 15132 | 2022-06-17 14:26:47.352 Usage end date: 2022-12-16 | 2022-06-17 14:26:47.352 Enabled for: Advanced Features 2. | 2022-06-17 14:26:47.352 Enabled for: Sierra Chart Historical Data Service. | 2022-06-17 14:26:47.352 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-06-17 14:26:47.352 Enabled for: Delayed Denali Exchange Data Feed. | 2022-06-17 14:26:47.352 Enabled for exchange2: fairx_exchange.data | 2022-06-17 14:26:47.352 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-06-17 14:26:47.352 Current selected Data/Trading service: CQG WebAPI | 2022-06-17 14:26:47.352 Custom symbol settings values: enabled | 2022-06-17 14:26:47.352 Chart Update Interval: 500 | 2022-06-17 14:26:47.352 Intraday Data Storage Time Unit: 0 | 2022-06-17 14:26:47.352 Time Zone: +00:00:00 (UTC+00) | 2022-06-17 14:26:47.352 2022-06-17 14:26:47 Local computer time in UTC | 2022-06-17 14:26:47.352 2022-06-17 14:26:47 Local computer time in SC Time Zone | 2022-06-17 14:26:47.352 2022-06-17 14:11:54 Server time in UTC | 2022-06-17 14:26:47.352 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-06-17 14:26:47.352 Program path: C:\SierraChart\ | 2022-06-17 14:26:47.352 Data Files path: C:\SierraChart\Data\ | 2022-06-17 14:26:47.352 OS Version Number: 10.0 | 2022-06-17 14:26:47.352 Locale Setting: C | 2022-06-17 14:26:47.353 DLLs: UserContributedStudies_64.dll | 2022-06-17 14:26:47.353 Allowed protected custom studies: | 2022-06-17 14:26:47.353 Crash reporter started: true | 2022-06-17 14:26:47.353 F.US.MESM22 1 Min #3 | Reloading chart. | 2022-06-17 14:28:03.896 File >> Disconnect selected. | 2022-06-17 14:28:40.439 CQG WebAPI | Sending Web API Logoff message. | 2022-06-17 14:28:40.439 CQG WebSocket socket (2) | CloseSocket call. | 2022-06-17 14:28:40.439 CQG WebSocket | WebSocket closed. | 2022-06-17 14:28:40.439 CQG WebAPI | WebSocket closed. | 2022-06-17 14:28:40.439 CQG WebAPI | Disconnected. | 2022-06-17 14:28:40.439 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-06-17 14:28:40.440 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2022-06-17 14:28:40.499 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-17 14:28:40.500 CQG WebAPI | Connecting to server api.cqg.com | 2022-06-17 14:28:49.480 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-06-17 14:28:49.480 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-06-17 14:28:49.574 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-06-17 14:28:49.575 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2022-06-17 14:28:49.575 CQG WebSocket | Opening WebSocket. | 2022-06-17 14:28:49.650 CQG WebSocket | Sending WebSocket handshake. | 2022-06-17 14:28:49.650 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-06-17 14:28:49.819 CQG WebSocket | Server header | Connection: upgrade | 2022-06-17 14:28:49.819 CQG WebSocket | Server header | Sec-WebSocket-Accept: imyLF9lC6EH8qS0e72NuSlI57Ac= | 2022-06-17 14:28:49.819 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-06-17 14:28:49.819 CQG WebSocket | Server header | Upgrade: websocket | 2022-06-17 14:28:49.819 CQG WebSocket | Server header | | 2022-06-17 14:28:49.819 CQG WebSocket | Web socket state is now open. | 2022-06-17 14:28:49.819 CQG WebAPI | WebSocket connected. | 2022-06-17 14:28:49.819 CQG WebAPI | Sending market data logon message. | 2022-06-17 14:28:49.819 CQG WebAPI | Base Time: 2022-06-04T20:11:51. 2022-06-04 20:11:51 | 2022-06-17 14:28:49.978 CQG WebAPI | Logon successful. Session Token = RCazgjzYgsNMqwN+M0gGlREFGcsXZTYXSfngundIhcEwfgQy+qNbGYV0yVIxMOBtswsWISXtvKB | 2022-06-17 14:28:49.978 CQG WebAPI | Connected to server complete. | 2022-06-17 14:28:49.978 Triggering next historical data download in queue. | 2022-06-17 14:28:49.979 Triggering next historical data download in queue. | 2022-06-17 14:28:49.979 Triggering next historical data download in queue. | 2022-06-17 14:28:49.979 Triggering next historical data download in queue. | 2022-06-17 14:28:49.979 Updated verified funded futures trading account ending date to: 2022-07-17 14:28:49 | 2022-06-17 14:28:49.979 CQG WebAPI | Sending Trade Accounts request message. | 2022-06-17 14:28:49.979 No download requests in the queue to start downloads for. | 2022-06-17 14:28:49.979 No download requests in the queue to start downloads for. | 2022-06-17 14:28:49.979 No download requests in the queue to start downloads for. | 2022-06-17 14:28:49.979 No download requests in the queue to start downloads for. | 2022-06-17 14:28:49.979 CQG WebAPI | Brokerage name: AMP. Account Name: 152542 | 2022-06-17 14:28:50.074 Updated verified funded futures trading account ending date to: 2022-07-17 14:28:50 | 2022-06-17 14:28:50.074 CQG WebAPI | Sending collateral subscribe request. | 2022-06-17 14:28:50.074 Using symbol data fast lookup vector | 2022-06-17 14:28:50.230 CQG WebAPI | Starting real-time market data updates for: F.US.MESU22. ID: 2 Service code: cqg | 2022-06-17 14:28:50.230 CQG WebAPI | Sending symbol resolution request for F.US.MESU22. ID: 273326 | 2022-06-17 14:28:50.230 CQG WebAPI | Requesting security definition data for: F.US.MESU22. ID: 2 | 2022-06-17 14:28:50.230 CQG WebAPI | Starting real-time market data updates for: F.US.MESM22. ID: 1 Service code: cqg | 2022-06-17 14:28:50.230 CQG WebAPI | Sending symbol resolution request for F.US.MESM22. ID: 273327 | 2022-06-17 14:28:50.230 CQG WebAPI | Requesting security definition data for: F.US.MESM22. ID: 1 | 2022-06-17 14:28:50.230 CQG WebAPI | Using primary service for historical data for F.US.MESM22 | 2022-06-17 14:28:50.230 Added historical Intraday data request for F.US.MESM22 to the queue. | 2022-06-17 14:28:50.230 Intraday data recording state for symbol F.US.MESM22 is set to download 'Pending'. | 2022-06-17 14:28:50.230 Triggering next historical data download in queue. | 2022-06-17 14:28:50.230 Delaying start of download for F.US.MESM22. | 2022-06-17 14:28:50.238 CQG WebAPI | Received symbol resolution report for symbol F.US.MESU22. Search Symbol: F.US.MESU22. Request ID: 273326. Contract ID: 1. | 2022-06-17 14:28:50.276 CQG WebAPI | Requesting market data for F.US.MESU22 | 2022-06-17 14:28:50.276 CQG WebAPI | Received symbol resolution report for symbol F.US.MESM22. Search Symbol: F.US.MESM22. Request ID: 273327. Contract ID: 2. | 2022-06-17 14:28:50.276 CQG WebAPI | Requesting market data for F.US.MESM22 | 2022-06-17 14:28:50.276 CQG WebAPI | Sending positions subscribe request. RequestID: 273328 | 2022-06-17 14:28:52.968 CQG WebAPI | Sending orders subscribe request. RequestID: 273329 | 2022-06-17 14:28:52.968 HD Request # 3 | Downloading Intraday chart data for F.US.MESM22 to the file F.US.MESM22.scid. Service: cqg | 2022-06-17 14:28:55.445 HD Request # 3 | Download start date-time: 2022-06-17 14:16:00.000000. File last date-time: 2022-06-17 14:16:00.000000 | 2022-06-17 14:28:55.447 HD Request # 3 | Requesting historical Minute data. | 2022-06-17 14:28:55.447 HD Request # 3 | Receiving Intraday data for F.US.MESM22 starting at 2022-06-17 14:16:00.000000 | 2022-06-17 14:28:55.701 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-06-17 14:17:00.000000. | 2022-06-17 14:28:55.702 HD Request # 3 | Received 13 Intraday data records from 2022-06-17 14:16:00.000000 to 2022-06-17 14:28:00.000000 (12.0 minutes) and wrote 12 records for F.US.MESM22 | 2022-06-17 14:28:55.702 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-06-17 14:28:00.000000 | 2022-06-17 14:28:55.704 HD Request # 3 | Completion time: 0s. | 2022-06-17 14:28:55.704 HD Request # 3 | Intraday data download complete for F.US.MESM22. Unique request ID: 3 | 2022-06-17 14:28:55.704 Removing historical data download ID 3. | 2022-06-17 14:28:55.704 Real-time Intraday chart data file updates started for F.US.MESM22 | 2022-06-17 14:28:55.704 Intraday chart data file opened for F.US.MESM22 | 2022-06-17 14:28:55.704 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-06-17 14:28:55.704 Triggering next historical data download in queue. | 2022-06-17 14:28:55.704 No download requests in the queue to start downloads for. | 2022-06-17 14:28:55.704 Triggering next historical data download in queue. | 2022-06-17 14:28:55.704 No download requests in the queue to start downloads for. | 2022-06-17 14:28:55.704 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-06-17 14:30:49.418 CQG WebSocket socket (2) | Closed. | 2022-06-17 14:30:49.418 CQG WebSocket socket (2) | Deleting network socket now after delay. | 2022-06-17 14:31:19.423 Date Time Of Last Edit: 2022-06-17 14:46:09
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