Support Board
Date/Time: Wed, 15 Jan 2025 01:49:18 +0000
Post From: sierra data problems
| [2022-06-13 15:44:08] |
| John - SC Support - Posts: 37226 |
|
In terms of the Chart Settings, it sounds like you are just now seeing the new window. Refer to the information at the following links: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#NewChartSettingsWindow Settings Windows Interface ---- We are not sure about missing bars, as it's hard to tell exactly what might be missing from the chart you show. But refer to the following for things you can do to correct this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying Downloading of Intraday Data --- In terms of the delayed e-Mini, that is because you are not setup to get any real-time data from us, and since you are using the Teton Order Routing Service, you have to get the data from us. Refer to the instructions for setting up the Denali data for the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |