Support Board
Date/Time: Fri, 14 Mar 2025 13:45:55 +0000
Post From: Recent traded volume not printing in DOM for ES with correct tick size ( Rithmic)
| [2022-06-10 13:43:14] |
| John - SC Support - Posts: 38653 |
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Do you have multiple installation of Sierra Chart on different computers? You are setup to get data from us through our Denali Exchange Data Feed, but you are not setup to get the Market Depth data. Which would explain the 2 levels you do get. But the connection to CQG or Rithmic should not matter, as long as the installations are on the same computer. But if you ae trying to make 2 connections from 2 different computers, then you would only get data into one system. Refer to the following: Denali Exchange Data Feed: Connections Also, check to see that the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes. If it is not, then change it to Yes and then select OK to close that window and then select File >> Disconnect followed by File >> Connect to Data Feed. Let us know where things stand after reviewing the above information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |