Support Board
Date/Time: Fri, 14 Mar 2025 15:01:30 +0000
Post From: how do I order
| [2022-06-09 18:17:11] |
| John - SC Support - Posts: 38659 |
|
No, that is not correct. You most recently were on Package 11. When you change your package your Usage Time End Date shifts in or out, depending on whether the cost of the new package is more or less than the old package. We have changed you back to Package 5 and also enabled the option to evaluate Package 12 for 60 days. You need to be on package 10 or higher in order to connect with any external services (including TransAct) at this point. The evaluation of Package 12 gives you this ability. So you are fine now for the next 60 days. After that, if you are going to continue to use Sierra Chart with TransAct, then you will need to change your package to Package 11 (equivalent of Package 5). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |