Support Board
Date/Time: Fri, 14 Mar 2025 15:01:30 +0000
Post From: how do I order
| [2022-06-06 22:07:47] |
| John - SC Support - Posts: 38659 |
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The reason for the data issue when you updated is that you are not actually getting data from our Denali Exchange Data Feed at this time. Therefore, when you updated, you were getting the Delayed Streaming Data from us. You have not gone through all of the setup steps necessary to get data from our Denali feed. You will find the Setup Instructions at the following link - be sure to follow through all of the steps: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* As to being able to continue with Sierra Chart and TransAct, we really can not guarantee anything after September 1, 2022. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |