Support Board
Date/Time: Thu, 13 Mar 2025 05:59:09 +0000
Post From: how did connect CME trading datafeed
| [2022-05-31 21:11:35] |
| John - SC Support - Posts: 38621 |
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1. Can you copy and paste the Message Log that shows that particular line in it. We need to see the entire log as we are not sure what that message is about, but there could be more information above or below it in the log. 2. 3. Select Edit >> Translate Symbols to Current Service. It sounds like you are receiving an updated version of the Chartbook from whomever sent it to you and therefore it is overwriting the chartbook that you may have changed. As such, the symbols are probably different and selecting the option to Translate Symbols to Current Service will resolve this, if our analysis is correct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |