Support Board
Date/Time: Fri, 14 Mar 2025 08:56:54 +0000
Post From: Suspending Services Question
| [2022-05-27 14:23:21] |
| John - SC Support - Posts: 38653 |
|
We have deactivated the exchange that you had active. For the future, you can do this from the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Note that due to how the renewals work, it is not possible to have the Sierra Chart Usage Time and the exchanges, renew at the exact same day every month. The exchanges work on a monthly basis and payment is due on the first day of each month. The service packages work on a 31 day cycle and payment is due at renewal time. So even if you start on the first day of the month, when a month has less than 30 days in it, your renewal will push forward by one day. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |