Support Board
Date/Time: Fri, 14 Mar 2025 08:58:49 +0000
Post From: Suspending Services Question
| [2022-05-27 11:23:04] |
| knarf01 - Posts: 48 |
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Good morning SC team, I will be taking a hiatus from trading futures for the next few weeks due to some newly acquired responsibilities (and summer-time!). I went ahead and 'Disabled' my Service Package 11 renewal but how do I disable the renewal for the software/data (the $33/mo charge)? I do not want my account to go into bad standings with you as I plan to come back after summer when I start trading again (maybe sooner). My services and fees have different due dates, not sure if that matters but when I start my services again I would like them to be the same dates for simplicity. Thank you all! Sorry for possibly a silly question, wasn't clear from my search results on the topic if I could just assume changing my Services Package to Disabled would suffice. |