Support Board
Date/Time: Thu, 13 Mar 2025 16:25:55 +0000
Post From: issue losing connection to trade orders while in an order
| [2022-05-26 10:30:34] |
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Are these the Target and Stop orders?: Requesting order status for non-responsive order. Time since last action: 64.6 seconds | Symbol: ESM2.CME | TradeAccount: APEX-13762-01 | InternalOrderID: 734 | Current Status: Order Sent | 2022-05-25 09:26:08.693 * Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 734. Service Order ID: (none). Symbol: ESM2.CME. Account: APEX-13762-01 | 2022-05-25 09:26:38.635 * Requesting order status for non-responsive order. Time since last action: 57.3 seconds | Symbol: ESM2.CME | TradeAccount: APEX-13762-01 | InternalOrderID: 737 | Current Status: Order Sent | 2022-05-25 11:08:58.416 * Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 737. Service Order ID: (none). Symbol: ESM2.CME. Account: APEX-13762-01 | 2022-05-25 11:09:28.487 * They were not acknowledged by Rithmic. What are the order types and what is the time in force for these? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-26 13:30:50
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