Support Board
Date/Time: Thu, 13 Mar 2025 16:18:57 +0000
Post From: Problem
[2022-05-25 22:12:46] |
User692937 - Posts: 7 |
Hi I attach the copy of the logs. My problem is that I don't have the walking depth. I only see one level. Thanks for your help. Styve Software version: 2394 64-bit | 2022-05-26 00:09:57.131 Primary Thread ID: 12572 | 2022-05-26 00:09:57.131 Usage end date: 2022-06-07 | 2022-05-26 00:09:57.131 Enabled for: Advanced Features 2. | 2022-05-26 00:09:57.131 Enabled for: Sierra Chart Historical Data Service. | 2022-05-26 00:09:57.131 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-05-26 00:09:57.131 Enabled for: Delayed Denali Exchange Data Feed. | 2022-05-26 00:09:57.131 Enabled for exchange2: fairx_exchange.data | 2022-05-26 00:09:57.131 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-26 00:09:57.131 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-05-26 00:09:57.131 Custom symbol settings values: enabled | 2022-05-26 00:09:57.131 Chart Update Interval: 500 | 2022-05-26 00:09:57.131 Intraday Data Storage Time Unit: 1 | 2022-05-26 00:09:57.131 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-05-26 00:09:57.131 2022-05-25 22:09:57 Local computer time in UTC | 2022-05-26 00:09:57.131 2022-05-26 00:09:57 Local computer time in SC Time Zone | 2022-05-26 00:09:57.131 2022-05-25 22:09:01 Server time in UTC | 2022-05-26 00:09:57.131 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-05-26 00:09:57.131 Program path: C:\SierraChart\ | 2022-05-26 00:09:57.131 Data Files path: C:\SierraChart\Data\ | 2022-05-26 00:09:57.131 OS Version Number: 10.0 | 2022-05-26 00:09:57.131 Locale Setting: C | 2022-05-26 00:09:57.131 DLLs: alain_blocs_imbalances_64.dll, Cluster_de_volume_Alain_64.dll, UserContributedStudies_64.dll | 2022-05-26 00:09:57.131 Allowed protected custom studies: Alain_blocs_imbalances, Cluster_volume_Alain, zyp_app, zyp_download_free | 2022-05-26 00:09:57.131 Crash reporter started: true | 2022-05-26 00:09:57.131 File >> Disconnect selected. | 2022-05-26 00:10:00.864 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-05-26 00:10:00.866 DTC Client socket (1) | CloseSocket call. | 2022-05-26 00:10:00.866 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-05-26 00:10:00.866 Rithmic Direct - DTC | Disconnected. | 2022-05-26 00:10:00.866 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-05-26 00:10:00.983 DTC Client socket (1) | Closed. | 2022-05-26 00:10:00.983 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-05-26 00:10:16.835 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-05-26 00:10:16.836 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:16.840 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-05-26 00:10:16.840 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-05-26 00:10:16.840 Rithmic Direct - DTC | Network connection to server complete. | 2022-05-26 00:10:16.959 Rithmic Direct - DTC | Starting socket receive thread. | 2022-05-26 00:10:16.959 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-05-26 00:10:16.959 Rithmic Direct - DTC | Sending logon request message. | 2022-05-26 00:10:16.959 Rithmic Direct - DTC | Received logon response. | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Server Name: . | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Successfully connected. | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Trading is supported. | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | OCO Orders supported. | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-05-26 00:10:17.312 Rithmic Direct - DTC | Connected to server complete. | 2022-05-26 00:10:17.312 Triggering next historical data download in queue. | 2022-05-26 00:10:17.313 Triggering next historical data download in queue. | 2022-05-26 00:10:17.313 Triggering next historical data download in queue. | 2022-05-26 00:10:17.313 Triggering next historical data download in queue. | 2022-05-26 00:10:17.313 No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313 No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313 No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313 No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313 NQM2.CME [CBV] 5 Min #1 | Reloading chart. | 2022-05-26 00:10:21.356 NQM2.CME [CBV] 5 Min #1 | Performing continuous chart historical Daily data download for symbol NQM2.CME starting at last date in file. | 2022-05-26 00:10:21.358 Starting DelayedDownloadMonitoringTimer | 2022-05-26 00:10:21.358 Starting HDTimeoutTimer | 2022-05-26 00:10:21.358 Added historical Daily data request for NQM2.CME to the queue. | 2022-05-26 00:10:21.358 Triggering next historical data download in queue. | 2022-05-26 00:10:21.358 NQM2.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 1, | 2022-05-26 00:10:21.370 NQM2.CME 5 Min #2 | Reloading chart. | 2022-05-26 00:10:21.378 NQM2.CME Daily #3 | Reloading chart. | 2022-05-26 00:10:21.398 NQM2.CME [CBV] 15 Min #4 | Reloading chart. | 2022-05-26 00:10:21.410 NQM2.CME [CBV] 15 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2022-05-26 00:10:21.506 NQM2.CME #5 | Reloading chart. | 2022-05-26 00:10:21.773 NQM2.CME #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-26 00:10:21.773 Using symbol data fast lookup vector | 2022-05-26 00:10:21.791 HD Request # 1 | Downloading Historical Daily chart data for NQM2.CME. Starting date: 2022-05-23. Service: rithmic.trading | 2022-05-26 00:10:21.793 Chart: NQM2.CME Daily #3 | Study: BidVolume vs. AskVolume | This study can only be applied to an Intraday Chart | 2022-05-26 00:10:21.796 * Rithmic Direct - DTC | Starting real-time market data updates for: NQM2.CME. ID: 1 Service code: rithmic.trading | 2022-05-26 00:10:21.872 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50507 | 2022-05-26 00:10:21.872 Rithmic Direct - DTC | Requesting security definition data for: NQM2.CME. ID: 1 | 2022-05-26 00:10:21.872 Starting DelayedDownloadMonitoringTimer | 2022-05-26 00:10:21.872 Starting HDTimeoutTimer | 2022-05-26 00:10:21.872 Added historical Intraday data request for NQM2.CME to the queue. | 2022-05-26 00:10:21.872 Intraday data recording state for symbol NQM2.CME is set to download 'Pending'. | 2022-05-26 00:10:21.872 Triggering next historical data download in queue. | 2022-05-26 00:10:21.872 DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:21.873 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-05-26 00:10:21.873 DTC Client socket (3) | Connecting to IP: 216.57.156.163. | 2022-05-26 00:10:21.873 Delaying start of download for NQM2.CME. | 2022-05-26 00:10:21.880 Rithmic Direct - DTC | Network connection to server complete. | 2022-05-26 00:10:21.989 Rithmic Direct - DTC | Starting socket receive thread. | 2022-05-26 00:10:21.989 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-05-26 00:10:21.989 Rithmic Direct - DTC | Sending logon request message. | 2022-05-26 00:10:21.989 HD Request # 1 | Requesting historical Daily data for NQM22 starting at 2022-05-22. SC External HD service. | 2022-05-26 00:10:22.121 Requesting market depth updates for: NQM2.CME if supported. | 2022-05-26 00:10:22.318 Separate subscription for market depth updates not supported. NQM2.CME | 2022-05-26 00:10:22.318 Rithmic Direct - DTC | Received logon response. | 2022-05-26 00:10:22.343 Rithmic Direct - DTC | Server Name: . | 2022-05-26 00:10:22.343 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-05-26 00:10:22.343 Rithmic Direct - DTC | Successfully connected. | 2022-05-26 00:10:22.343 Rithmic Direct - DTC | Trading is not supported. | 2022-05-26 00:10:22.343 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-05-26 00:10:22.343 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM2.CME. Market Depth data restarted. | 2022-05-26 00:10:22.343 Rithmic Direct - DTC (Data) | Market Depth data has been rejected for symbol: NQM2.CME. permission denied | 2022-05-26 00:10:22.458 Rithmic Direct - DTC (Data) | Received security definition for symbol NQM2.CME | 2022-05-26 00:10:22.460 HD Request # 1 | Receiving historical Daily data for NQM2.CME starting at 2022-05-23. | 2022-05-26 00:10:22.501 HD Request # 1 | Writing historical Daily data to the file NQM2.CME.dly. | 2022-05-26 00:10:22.502 HD Request # 1 | Bytes received: 179 | 2022-05-26 00:10:22.507 HD Request # 1 | Received 3 Daily data records from 2022-05-23 00:00:00 to 2022-05-25 00:00:00 (3.0 days) and wrote 3 records for NQM2.CME | 2022-05-26 00:10:22.507 HD Request # 1 | Completion time: 1s. | 2022-05-26 00:10:22.507 HD Request # 1 | Daily data download complete for NQM2.CME. Unique request ID: 1 | 2022-05-26 00:10:22.507 Removing historical data download ID 1. | 2022-05-26 00:10:22.507 Triggering next historical data download in queue. | 2022-05-26 00:10:22.507 No download requests in the queue to start downloads for. | 2022-05-26 00:10:22.508 NQM2.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-26 00:10:22.878 NQM2.CME [CBV] 5 Min #1 | Reloading chart. | 2022-05-26 00:10:22.878 NQM2.CME Daily #3 | Reloading chart. | 2022-05-26 00:10:22.896 Chart: NQM2.CME Daily #3 | Study: BidVolume vs. AskVolume | This study can only be applied to an Intraday Chart | 2022-05-26 00:10:22.907 * NQM2.CME [CBV] 15 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-26 00:10:22.923 NQM2.CME [CBV] 15 Min #4 | Reloading chart. | 2022-05-26 00:10:22.923 NQM2.CME [CBV] 5 Min #1 | Reloading chart. | 2022-05-26 00:10:23.399 NQM2.CME [CBV] 15 Min #4 | Reloading chart. | 2022-05-26 00:10:23.423 NQM2.CME [CBV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-26 00:10:23.664 HD Request # 2 | Downloading Intraday chart data for NQM2.CME to the file NQM2.CME.scid. Service: rithmic.trading | 2022-05-26 00:10:27.900 HD Request # 2 | Download start date-time: 2022-05-26 00:08:43.000000. File last date-time: 2022-05-26 00:08:43.000000 | 2022-05-26 00:10:27.900 HD Request # 2 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-26 00:10:27.900 Socket (2) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:27.900 Socket (2) | New receive buffer size: 5242880 | 2022-05-26 00:10:27.900 Socket (2) | Connecting to IP: 216.57.156.163. | 2022-05-26 00:10:27.900 HD Request # 2 | Sending historical data logon request message. | 2022-05-26 00:10:28.017 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-05-26 00:08:43. Record interval: 1. Symbol: NQM2.CME | 2022-05-26 00:10:28.368 HD Request # 2 | Receiving Intraday data for NQM2.CME starting at 2022-05-26 00:08:44.000000 | 2022-05-26 00:10:28.488 Socket (2) | CloseSocket call. | 2022-05-26 00:10:28.605 Historical data download thread signaled to stop. | 2022-05-26 00:10:28.605 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-05-26 00:10:28.605 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-05-26 00:08:44.000000. | 2022-05-26 00:10:28.605 HD Request # 2 | Received 47 Intraday data records from 2022-05-26 00:08:44.000000 to 2022-05-26 00:10:28.000000 (104.0 seconds) and wrote 47 records for NQM2.CME | 2022-05-26 00:10:28.605 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-05-25 22:10:28.000000 | 2022-05-26 00:10:28.608 HD Request # 2 | Completion time: 1s. | 2022-05-26 00:10:28.608 HD Request # 2 | Intraday data download complete for NQM2.CME. Unique request ID: 2 | 2022-05-26 00:10:28.608 Removing historical data download ID 2. | 2022-05-26 00:10:28.608 Real-time Intraday chart data file updates started for NQM2.CME | 2022-05-26 00:10:28.608 Opened cached Intraday file: C:\SierraChart\Data\NQM2.CME.scid. Thread ID: 12572 | 2022-05-26 00:10:28.609 Intraday chart data file opened for NQM2.CME | 2022-05-26 00:10:28.609 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-05-26 00:10:28.609 Triggering next historical data download in queue. | 2022-05-26 00:10:28.609 No download requests in the queue to start downloads for. | 2022-05-26 00:10:28.609 Socket (2) | Socket gracefully closed by remote side. | 2022-05-26 00:10:28.721 Socket (2) | Closed. | 2022-05-26 00:10:28.721 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Pour Victor PP HOLC.Cht | 2022-05-26 00:10:28.946 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Pour Victor PP HOLC.Cht | 2022-05-26 00:10:31.436 NQM2.CME [CBV] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: Pour Victor PP HOLC.Cht | 2022-05-26 00:10:31.551 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:46.844 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 32768 | 2022-05-26 00:10:46.845 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. | 2022-05-26 00:10:46.845 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2022-05-26 00:10:47.338 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | CloseSocket call. | 2022-05-26 00:10:47.339 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-05-26 00:10:47.339 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Closed. | 2022-05-26 00:10:47.339 |