Support Board
Date/Time: Thu, 13 Mar 2025 02:15:32 +0000
Post From: Chart Replay Issues
| [2022-05-24 14:02:40] |
| John - SC Support - Posts: 38621 |
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This is the answer to your question: But if you will notice the dates on that chart it goes from 11-08-2021 to 12-09-2021 to 03-10-2022, skipping all the dates in between
The reason the replay is going back to November 8, 2021 is because that is the first date that is available prior to the date that you entered. The real issue you are having is the missing data. We do not have an issue when we open the Chartbook, but the data is all local, so we would not expect to see the same issue. Select Edit >> Delete All Data and Download and when you get the window asking which contracts to redownload select Select All, and then OK to redownload all the data for all the contracts that make up the chart. Let us know if you do not get all the data in the chart after this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |