Support Board
Date/Time: Wed, 12 Mar 2025 06:22:47 +0000
Post From: Update no data
| [2022-05-02 14:40:20] |
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Refer to the information here: Rithmic Trading Platform Service: Rithmic Support Policy We can look at the log from Sierra Chart when downloading historical data from Rithmic: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |