Support Board
Date/Time: Wed, 12 Mar 2025 06:10:24 +0000
Post From: Activated NASDAQ data feed but asking to renew again
| [2022-05-01 11:59:54] |
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Yes you do have to pay again. The exchange fees have to be paid in full each and every month. There are no refunds and they are not prorated. You need to add credit here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And reactivate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |