Login Page - Create Account

Support Board


Date/Time: Wed, 12 Mar 2025 05:17:02 +0000



Post From: Second Data Fees

[2022-04-28 22:23:15]
John - SC Support - Posts: 38598
The reason you had an issue changing the number of systems, is because you have a Professional exchange active. Also, at this point in the month, we do not recommend changing the number of systems, as that would incur an additional set of charges for just the remaining 1 day of trading in April.

We see you activated the CME with Market Depth for nonprofessional Trading accounts and deactivated the Professional exchange.

Therefore, just wait until May 1 when the Professional exchange is no longer active and the nonprofessional exchange has renewed, and then you can set the number of systems to 2. At that time you will be charged an additional $11.00 for the exchange fees for two systems.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing