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Date/Time: Thu, 19 Sep 2024 02:00:59 +0000



Post From: T4 connection dropped several times today

[2014-04-08 22:31:46]
Sierra Chart Engineering - Posts: 104368
So... Communication socket closed and connection aborted by the host machine... what this 'host machine' might be? T4 server? Time Warner DNS server? My cable modem? My PC?
The problem could be anywhere and it is not possible for us to know where the source of the problem is. We tend to suspect that is with the T4 server because we have seen these kinds of problems in the past from that server.

The host name resolution issue is something on your side , meaning on your computer system. Possibly with the ISP.

All that we can identify, is there are connectivity and name resolution problems that you are experiencing. Beyond this,it is outside the scope of our support. And we cannot say more because we have nothing further to offer.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing