Support Board
Date/Time: Wed, 12 Mar 2025 05:31:14 +0000
Post From: Charts will no longer load
[2022-04-28 17:17:06] |
John - SC Support - Posts: 38598 |
The first thing is that the Chartbook that you recovered has the wrong symbols for the service setting you are currently using. To fix this, open the Chartbook and select Edit >> Translate Symbols to Current Service. As to the Graphics settings, check to see if your charts are set to use the Chart Graphics or the Global Graphics. Refer to the following: Graphics Settings: Use Global Graphics Settings Instead of These Settings If the graphics are set per chart, then that may be why they are different - again, it may just be because of the recovered chartbook. If your Global Graphics have changed, then we do not know. Did you recover the file named Sierra4.config when you recovered the Chartbook? which is where the global graphics settings are stored. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |