Support Board
Date/Time: Tue, 11 Mar 2025 00:57:25 +0000
Post From: Charts Loading issue in latest 2383 version
| [2022-04-18 14:35:03] |
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In regards to post #3, we cannot know what is happening in your case specifically. We recommend looking at the Window >> Message Log and making sure that there is not unnecessary data being downloaded for each contract month in a Continuous Futures Contract chart. For contract months which are already expired there should be no data downloaded. To improve performance, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance In regards to post #4, we cannot help with performance issues other than refer you to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often And specifically refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart Also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart We do not look at videos usually. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-18 14:35:54
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