Support Board

Date/Time: Tue, 11 Mar 2025 00:54:19 +0000

Post From: Charts Loading issue in latest 2383 version

[2022-04-16 22:56:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
, I have problems loading the chartbook data. What is the issue specifically? And there is also a lot of lag in moving the crosshair and moving the charts when they have finally loaded. Refer to: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Also when using the program's screenshot utility nothing appears. (Edit >> Screen Images >> Upload Main Window Image or Send Main Window Image to Support) We do not see any problem with this functionality. We recommend restarting your computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing