Support Board
Date/Time: Tue, 26 Nov 2024 12:39:07 +0000
Post From: Problem with market depth desapearing
| [2014-04-07 17:40:46] |
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We are not able to test this because we do not get any market depth data on the test account we use. The problem most likely is occurring because of the clearing of Market Depth prices which are out of order to solve a problem we have seen with that in the past with Interactive Brokers. We have removed this automatic clearing of out of order depth levels. So this should resolve the problem, but if there is any problem with out of order market depth prices, it is not our issue and we will spend no further time on this. This will be out in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |