Support Board
Date/Time: Tue, 11 Mar 2025 01:10:33 +0000
Post From: new activated account showing old account connection
| [2022-04-11 22:27:04] |
| User73630 - Posts: 19 |
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OK... I've done what you said but need clarification. When I get to the part to choose SC CME order routing. I chose Teton CME ordering routing which made sense. Then under clearing firms there is no drop down list to choose from. I assumed it must have been set by you or Ironbeam to My Ironbeam account so it would automatically choose that. However, with these settings my charts don't run and I get a message saying no trading account is assigned to the Teton CME order routing. This shouldn't be rocket science to get it up and running. A friend of mine is in the process of doing the same thing that I am. He's running into the same problem. However, He has the ability to access a drop down menu to choose a clearing firm. But Ironbeam is not a choice. He chose Phillips because he said he read somewhere they used Phillips. However, he's stuck in the same place I am.... NO charts, nothing except a message saying no account assigned to our choosing Teton CME ordering routing service. Please help to get this solved and working.
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