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Date/Time: Mon, 10 Mar 2025 22:50:23 +0000



Post From: Price Freezing for up to an hour, no DOM - Service Package 11 (AMP Futures)

[2022-04-11 15:02:13]
Sierra Chart Engineering - Posts: 104368
Reconnect all of your installations of Sierra Chart following these instructions:
File Menu: Procedure to Reconnect to the Data and Trade Servers

And also make sure they are up to date. Instructions:
Software Download: Fast Update

All instances must be up to date.

Although you really should not have a problem as long as all of the instances are running version 2327 or higher.

If there is a continued issue, we need to know about it and figure out how we can analyze it better.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-11 15:19:01