Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 22:20:41 +0000



Post From: Historical tick charts data

[2022-04-08 13:42:26]
John - SC Support - Posts: 38547
If you are using the CQG data, then be aware of how historical CQG data is dealt with in Sierra Chart by reviewing the 2nd bullet point at the following link:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2351

But, you have a bit confused, as our servers are showing that your Current Selected Service is set to Teton CME Order Routing, but you are not setup to get real-time data from us. Therefore, it would appear that you are currently getting the Delayed Streaming Data from us. Refer to the following:
Delayed Exchange Data Feed

If you are getting our Delayed Streaming Data, then any historical data brought in after you that made change will be 1 tick data with the Bid and Ask information. If you need to get that data for the entire chart, to replace the old CQG data, then you will want to follow through the following instructions (you only need to this once per symbol, not per chart):
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

---

Note that AMP does not have support for the Teton Order Routing Service. If you are wanting to use this, then refer to the information here:
Sierra Chart Teton Futures Order Routing
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing