Support Board
Date/Time: Mon, 10 Mar 2025 22:35:28 +0000
Post From: Denali Data
| [2022-04-07 18:16:39] |
| John - SC Support - Posts: 38547 |
|
The symbol does not matter. Your friends are using a different symbol because they are connected to CQG, and that is the symbol needed for CQG. But, you may not all be getting the same data. You are setup to get data from our Denali Exchange Data Feed for that symbol. You would have to check and see if your friends are also getting their data from our Denali feed or if they are getting their data from CQG. And then, you would need to check if the settings are the same between the systems for how the data is displayed, the session times, and any number of other settings that can effect how the data is handled. Refer to the information here: Differences With Data and Chart Bars Between Services / Connections / Chart Types: 43.8 - Comparing Intraday Chart Bars For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |