Support Board
Date/Time: Mon, 10 Mar 2025 22:13:54 +0000
Post From: Switched to LIVE Data but chart isn't moving
| [2022-04-05 23:42:02] |
| John - SC Support - Posts: 38547 |
|
The issue you are having is not due to your setup. You are on Package 11 and you selected the "CME E-Mini or Professionals or users without a Trading Account". So you should get the real-time data for the symbols that are part of that exchange option (which includes the S&P500 Index Futures (ES)). The issue is just the network error that you are receiving. For some reason your system does not want to connect to our real-time server. Refer to the information at the following link for things to check into: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |