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Date/Time: Mon, 10 Mar 2025 20:34:10 +0000



Post From: LOST DATA SETTING

[2022-04-05 11:41:13]
Sierra Chart Engineering - Posts: 104368
Did you have a backup of your Sierra Chart installation? That is not something that Sierra Chart would have on our servers. Refer to help topic 15:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation

Even the balance is at 0$
Are you referring to your Sierra Chart Services Balance? That will not have changed in any way related to your local Sierra Chart installation on your computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing