Support Board
Date/Time: Mon, 10 Mar 2025 23:03:36 +0000
Post From: after changing to Denali charts are not displaying accurate data
| [2022-04-01 19:40:30] |
| John - SC Support - Posts: 38547 |
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1. Instead of just typing a symbol on a chart I have to type -NQTV instead.
Yes, you need to do this to differentiate this data from the NASDAQ TotalView as opposed to our older U.S. Equities that we get from Barchart.2. Its taking forever to load these new symbols one by one on the chart as opposed to what I already had stored on my computer
Once you get the initial download done, it will speed up from there. But you are getting all new data for each symbol. 3. A lot of these symbols like UBER,QQQ,BBBY-NQTV just to name a few are not loading on my intraday charts, just a few candles are loading
You should have as much data as you are requesting. Make sure you have the '-NQTV' for all the symbols (you listed UBER, QQQ, without the -NQTV, but you did show it after BBBY, so we need to make sure that you are using the correct symbols).Also, refer to the following to download more data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Instructions to Download/View More Historical Intraday Data 4. Is there a was to remove old files that contain my old historical data from my hard drive and just keeping the new files from the new data feed? where would the old files be located?
Refer to the following: Chart Data and Chart Data Files: Deleting a Chart Data File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-01 19:40:49
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