Support Board
Date/Time: Mon, 10 Mar 2025 19:08:17 +0000
Post From: Loss of Real Time Data
| [2022-04-01 18:28:48] |
| John - SC Support - Posts: 38547 |
|
The issue is that you need to connect to your trading account for this month. Your validation ended on March 31, 2022. You can view this information at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges We are not familiar with Firetip. If that is the order routing connectivity they have you using, then we can not connect to it. You need to have an account using CQG, Rithmic, or the Teton Order Routing service to make the connection to validate your non-professional status for the CME Group. In general, refer to the following for connecting to your live account once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |