Support Board
Date/Time: Mon, 10 Mar 2025 23:06:09 +0000
Post From: after changing to Denali charts are not displaying accurate data
| [2022-04-01 15:39:58] |
| Ned_R - Posts: 16 |
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Please see below.. Edited on 2022-04-01 15:05:54 [2] 2022-04-01 14:56:55 UTC | Username : nader77 | | Status : Open If you need help activating this data feed, please ask us. I would like help using this new service data service; 1. Instead of just typing a symbol on a chart I have to type -NQTV instead. 2. Its taking forever to load these new symbols one by one on the chart as opposed to what I already had stored on my computer 3. A lot of these symbols like UBER,QQQ,BBBY-NQTV just to name a few are not loading on my intraday charts, just a few candles are loading 4. Is there a was to remove old files that contain my old historical data from my hard drive and just keeping the new files from the new data feed? where would the old files be located? All my charts are messed up now, I cant trade anymore. Is there a way to get phone support to expedite the process of fixing the charts after the change. I will pay for the phone support!! [1] 2022-03-15 23:54:29 UTC | Username : Sierra Chart Support | | Status : Open The BATS exchange which is part of the Sierra Chart Exchange Data Feed is being discontinued at the end of March 2022. This data feed is being canceled on your account at the end of March 2022. For real-time data for NASDAQ, NYSE, and AMEX (NYSE market) stocks, use the new high-performance, full order by order NASDAQ data feed. Full instructions are here: How to Use New NASDAQ Total View Data Feed If you need help activating this data feed, please ask us. The cost for using this new NASDAQ data feed will be less or equal to what you would be paying for the BATS exchange through the Sierra Chart Exchange Data Feed. |