Support Board
Date/Time: Mon, 10 Mar 2025 19:16:36 +0000
Post From: Trade Order Account Allocation issues after updating to 2376
| [2022-04-01 08:30:55] |
| Https://tradingbalance.co.uk - Posts: 44 |
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Main issues: 1) Orders into the lead account on the DOM are not submitted or exited on fill. This means 5/6 accounts have a position but the account on DOM always shows me as flat. Very scary indeed. The behavior is random and sometimes orders are not sent and other times they are just crossed with a market order. 2)Trade order alerts filter no longer works. Submitted a help ticket on this 2 days ago and haven't seen a response. So in effect, I get 12 sound alerts when I submit an order and filled. This makes for a confusing trading environment. This was previously working Don't really want to move to previous versions as making order adjustments used to not work when trading from the DOM Over the two days since upgrade these errors have been quite costly. |