Support Board
Date/Time: Mon, 10 Mar 2025 16:44:29 +0000
Post From: Account Questions
| [2022-03-30 00:31:00] |
| User416176 - Posts: 4 |
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To Whom It May Conern, I am currently using you for trading in conjunction with transact futures. I am writing to you for a couple of reasons. First, I have noticed that your charts have not been lining up accurately with the market. The chart will either be delayed or not accurately showing where it is trading. Is this something that is being fixed? I also every day 1 hour before close my wheat chart stops working entirely. How can this be remedied so I have accurate charts? Also, I read that I now need to pay for denali data fees through you, which package do I need to have to keep my charting the same? If I currently pay 26 monthly and do the standard charting with denali will my charts still have the same features as they currently do? I also am getting a new transact account username, how will I be able to login to my charts the way they currently are? Sorry for the several questions and thank you for a quick and swift response.
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