Support Board
Date/Time: Tue, 26 Nov 2024 04:30:03 +0000
Post From: Ice data on Transact TF contract
| [2014-04-04 17:28:43] |
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What we are saying is to do the following please: We have programmed in a filter for out of order timestamps from the TransAct data feed. Update Sierra Chart by selecting Help >> Download Current Version . After the update re-download the data in the chart by selecting Edit >>Delete All Data and Download. The filter will fix this. Also when you re-download the data, it does not in any way remove the existing markers. They are still there and you can verify that through Tools >> Managed Chart Drawings Window. If there is not enough historical data in the chart and this is the reason you do not see the markers at past Date-Times, then refer to help topic 42.1: Http://www.sierrachart.com/index.php?l=doc/helpdetails42.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-04 17:29:28
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