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Date/Time: Mon, 10 Mar 2025 13:23:54 +0000



Post From: PC trouble, now trying to load chartbook data, etc., from an external HD.

[2022-03-26 03:36:43]
User629089 - Posts: 93
Hi,
My PC quit about a week ago and found out it was a failing SSD. That's fixed and now I'm trying to figure out how to load the Chartbooks, etc., from my external HD. I've done this in the past but am having trouble here. I'm using the "Sharing a Chartbook with Another User or Copying it to Another Installation" section in the support area and it states:

"Go to the Data Files Folder on your system through the file manager program in your operating system.
If you will be providing the Chartbook file to another user, then you will need to provide that user a copy of the Chartbook file.

If you will be copying the Chartbook to another installation of Sierra Chart on a different computer, then you will need to copy it to the other computer. Otherwise, if you will be copying it to another folder on the same system, then you can just simply Copy it from the source folder and Paste it into the destination Data Files Folder. Refer to the next step to determine the location of the destination Data Files Folder.
The Chartbook file needs to be copied/saved to the Data Files Folder in the destination copy of Sierra Chart where it will be used. To determine the location of the Data Files Folder in the destination copy of Sierra Chart where you will be using a copy of the Chartbook, select Global Settings >> General Settings in this copy of Sierra Chart. Look in the Data Files Folder box. That folder is where you need to save the Chartbook to."

I'm thinking of the external HD as the separate PC and have loaded the Chartbook file from the external drive to the "C" drive under Data and then ChartbookGroups. Under the Global Settings and General Settings and Data Files Folder in SC's, I browse to ChartbookGroups under data and try to add there and it won't work (I don't know what the "A" and "C" mean to the right of "Browse" but have tried both and neither work). Anyway, having loaded it from the external HD to the C drive and then SC's and trying to add it under General Settings should work but I'm missing something. I've also tried to add the Chartbook under "File" and "Open Chartbook Group" and "Search" with no luck. Any ideas on this?

Thanks...