Support Board
Date/Time: Mon, 10 Mar 2025 03:05:43 +0000
Post From: urgent: not getting realtime data
| [2022-03-11 17:45:44] |
| John - SC Support - Posts: 38516 |
|
Here is the issue: SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
You must have another Sierra Chart running somewhere that is connected to the data feed. You will need to exit that Sierra Chart in order to get data to the system where you are not getting the data. Or, you can pay for 2 simultaneous connections to the data feed. This will require that you pay for the Exchange Fee twice. Refer to the information here: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |