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Date/Time: Mon, 10 Mar 2025 02:15:16 +0000



Post From: Sierra Chart

[2022-03-11 11:52:25]
Sierra Chart Engineering - Posts: 104368
This service is no longer available:
HELLO
The issue is not solved. I get the message "SC/TT futures Orders Routing.Connection error: Trade account not assigned.
Can you please solve this problem?
Thank you.
If your account is with AMP, they would set you up with CQG. Instructions to use CQG:
CQG Trading Platform Service: Setup Instructions


In addition to my previous message, I have the following issue :

the Sierra Chart doesn't connect to Data Feed.
The message is "Current service Package doesn't support this function.
I paid the arvice package "M" for EUREX Future Data and trainding with AMP.
You do not have EUREX active on the Sierra Chart account you posted this message with.

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For now:

To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-11 12:28:10