Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 10:27:51 +0000



Post From: why can't I access btc charts?

[2022-03-11 08:45:50]
User849502 - Posts: 356
Hello,
I am on SC data - all services, but whilst I can chart xbtusd-bmex quite successfully, I cannot get CME btc futures. What am I doing wrong? Do I need to upgrade to a different type of data?

I have acct with EdgeClear and I thought Teton was crap, and also I could not access bmex on it, so I switched to all services. I haven't been trading using this acct but my acct at edfMan, but I do want to do some trades now. If I stick with the 'all services' feed I will then be charged by SC a fee per lot, is that correct? I know that using Teton the fee is waived, but Teton cannot access bmex.

Finally, I could have a SC open that was on Teton, and one that was on all services, is that correct as well? I will be getting a second pc so was planning on running crypto on one, and equity indexes on the other.

Thank you so much for answering these questions.