Support Board
Date/Time: Tue, 26 Nov 2024 04:30:55 +0000
Post From: CTS problems with symbol GE (download canceled)
| [2014-04-02 10:01:44] |
| User626121 - Posts: 82 |
|
If I open a chartbook with about 16 charts of different contract months for symbol GE (Eurodollar), CTS doesn't load the charts, but says "download canceled" and disconnects the data feed. Then it reconnects and the problem starts again until I close the chartbook. CTS has no problems with first opening a chartbook with 10 GE symbols and then load the chartbook with the 16 symbols (no "download canceld" message and no disconnect). SC is version 1106. Here's the log: Software version: 1106 | 2014-04-02 05:51:53 Usage end date: 2014-09-17 | 2014-04-02 05:51:53 Enabled for: Sierra Chart Historical Data Service. | 2014-04-02 05:51:53 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-02 05:51:53 Active service: CTS T4 | 2014-04-02 05:51:53 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-04-02 05:51:53 2014-04-02 11:51:53 Local computer clock time | 2014-04-02 05:51:53 2014-04-02 09:51:53 GMT time | 2014-04-02 05:51:53 2014-04-02 05:51:53 Time zone adjusted time | 2014-04-02 05:51:53 Time difference to server time: 1 seconds. | 2014-04-02 05:51:53 Program path: C:\SierraChart\ | 2014-04-02 05:51:53 Data Files path: C:\SierraChart\Data\ | 2014-04-02 05:51:53 OS Version Number: 6.2 | 2014-04-02 05:51:53 Checking for new symbol settings for cts | 2014-04-02 05:51:53 Requesting symbol settings for cts. Overwrite = on. | 2014-04-02 05:51:54 Request for symbol settings completed. | 2014-04-02 05:51:54 Processed received symbol settings | 2014-04-02 05:51:54 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-04-02 05:51:58 CTS FIX - Firm: Dorman | 2014-04-02 05:51:58 Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-04-02 05:51:59 The network socket is connected. | 2014-04-02 05:51:59 Starting SSL connection on the socket. | 2014-04-02 05:51:59 SSL socket is now connected. | 2014-04-02 05:52:00 CTS FIX: Sending the Logon message. | 2014-04-02 05:52:00 CTS FIX: Connected to data and trade server. | 2014-04-02 05:52:01 CTS FIX: Received Account List collateral report. | 2014-04-02 05:52:01 CTS FIX: Subscribing to account: xxxxx | 2014-04-02 05:52:01 CTS FIX: Received Account Update collateral report. | 2014-04-02 05:52:05 CTS FIX: Requesting Open Orders for account: xxxxx | 2014-04-02 05:52:06 CTS FIX: Received Account List collateral report. | 2014-04-02 05:52:06 CTS FIX: Received Account List collateral report. | 2014-04-02 05:52:16 Chart #11 has tagged chart #12 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #11 has tagged chart #12 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #13 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #13 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #4 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #4 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #15 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #15 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #14 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #14 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #10 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #10 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #3 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #3 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #16 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #16 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #17 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 Chart #17 has tagged chart #2 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20140900.CME_In | 2014-04-02 05:52:26 HD Request # 2 - Downloading Intraday chart data for GE.20140900.CME_In to the file GE.20140900.CME_In.scid. Service: cts | 2014-04-02 05:52:26 HD Request # 2 - Download start Date-Time: 2014-04-01 21:36:39.0 | 2014-04-02 05:52:26 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20141200.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20150300.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20150600.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20150900.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20151200.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20160300.CME_In | 2014-04-02 05:52:26 Chart #12 is performing a full recalculation because it has been tagged. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20140600.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: FGBL.20140600.E_BND | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20160600.CME_In | 2014-04-02 05:52:26 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20160900.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20161200.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20170300.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20170600.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20171200.CME_In | 2014-04-02 05:52:26 Requesting market depth updates for: FGBL.20140600.E_BND if supported. | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20170900.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20180300.CME_In | 2014-04-02 05:52:26 CTS T4 - Starting real-time market data updates for: GE.20180600.CME_In | 2014-04-02 05:52:26 Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2014-04-02 05:52:26 The network socket is connected. | 2014-04-02 05:52:26 Starting SSL connection on the socket. | 2014-04-02 05:52:26 CTS T4: Received matching security definition for symbol GE.20140600.CME_In. Subscribing to data. | 2014-04-02 05:52:26 CTS T4: Received matching security definition for symbol GE.20140900.CME_In. Subscribing to data. | 2014-04-02 05:52:27 SSL socket is now connected. | 2014-04-02 05:52:27 CTS FIX Historical Data: Sending the Logon message. | 2014-04-02 05:52:27 CTS T4: Received matching security definition for symbol GE.20141200.CME_In. Subscribing to data. | 2014-04-02 05:52:27 Socket closed. No error. | 2014-04-02 05:52:27 The SSL socket was shut down successfully. | 2014-04-02 05:52:27 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-04-02 05:52:27 Connection to the external service has been lost. | 2014-04-02 05:52:27 HD Request # 2 - Download canceled. | 2014-04-02 05:52:27 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GE.20140900.CME_In | 2014-04-02 05:52:27 HD Request # 2 - Intraday download COMPLETE for GE.20140900.CME_In | 2014-04-02 05:52:27 CTS FIX Historical Data: Sending a Logout message. | 2014-04-02 05:52:27 CTS FIX: Disconnected. | 2014-04-02 05:52:27 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-02 05:52:27 Chart #5 has tagged chart #12 for full recalculation. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:27 Chart #12 is performing a full recalculation because it has been tagged. Chartbook: 0-GE-June14-CD-60min.cht | 2014-04-02 05:52:27 CTS FIX Historical Data: Connected to Historical data server. | 2014-04-02 05:52:28 Socket closed. No error. | 2014-04-02 05:52:28 The SSL socket was shut down successfully. | 2014-04-02 05:52:28 CTS FIX Historical Data: Socket closed without completing the logout sequence. | 2014-04-02 05:52:28 CTS FIX Historical Data: Disconnected. | 2014-04-02 05:52:28 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-04-02 05:52:30 CTS FIX - Firm: Dorman | 2014-04-02 05:52:30 Resolved address fix.t4login.com to IP 69.44.110.106 | 2014-04-02 05:52:31 The network socket is connected. | 2014-04-02 05:52:31 Starting SSL connection on the socket. | 2014-04-02 05:52:31 SSL socket is now connected. | 2014-04-02 05:52:31 CTS FIX: Sending the Logon message. | 2014-04-02 05:52:31 CTS FIX: Connected to data and trade server. | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20160600.CME_In | 2014-04-02 05:52:32 HD Request # 3 - Downloading Intraday chart data for GE.20160600.CME_In to the file GE.20160600.CME_In.scid. Service: cts | 2014-04-02 05:52:32 HD Request # 3 - Download start Date-Time: 2014-04-01 21:55:20.0 | 2014-04-02 05:52:32 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20160900.CME_In | 2014-04-02 05:52:32 Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20161200.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20171200.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20170900.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20180300.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20150600.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20150300.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20160300.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20170600.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20141200.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20140600.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20180600.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20140900.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20150900.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20151200.CME_In | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: FGBL.20140600.E_BND | 2014-04-02 05:52:32 CTS T4 - Starting real-time market data updates for: GE.20170300.CME_In | 2014-04-02 05:52:32 CTS FIX: Received Account List collateral report. | 2014-04-02 05:52:32 CTS FIX: Subscribing to account: xxxxx | 2014-04-02 05:52:32 The network socket is connected. | 2014-04-02 05:52:32 Starting SSL connection on the socket. | 2014-04-02 05:52:32 CTS T4: Received matching security definition for symbol GE.20140600.CME_In. Subscribing to data. | 2014-04-02 05:52:32 CTS T4: Received matching security definition for symbol GE.20140900.CME_In. Subscribing to data. | 2014-04-02 05:52:32 CTS T4: Received matching security definition for symbol GE.20141200.CME_In. Subscribing to data. | 2014-04-02 05:52:33 CTS T4: Received matching security definition for symbol GE.20150300.CME_In. Subscribing to data. | 2014-04-02 05:52:33 CTS T4: Received matching security definition for symbol GE.20150600.CME_In. Subscribing to data. | 2014-04-02 05:52:33 Socket closed. No error. | 2014-04-02 05:52:33 The SSL socket was shut down successfully. | 2014-04-02 05:52:33 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-04-02 05:52:33 Connection to the external service has been lost. | 2014-04-02 05:52:33 HD Request # 3 - Download canceled. | 2014-04-02 05:52:33 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GE.20160600.CME_In | 2014-04-02 05:52:33 HD Request # 3 - Intraday download COMPLETE for GE.20160600.CME_In | 2014-04-02 05:52:33 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-04-02 05:52:33 CTS FIX Historical Data: Disconnected. | 2014-04-02 05:52:33 CTS FIX: Disconnected. | 2014-04-02 05:52:33 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-02 05:52:33 Date Time Of Last Edit: 2014-04-02 10:03:32
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