Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 02:08:27 +0000



Post From: A TT Server is Down Affecting Sierra Chart Order Routing Service (not Teton)

[2022-03-09 21:38:02]
Sierra Chart Engineering - Posts: 104368
The TT server problem is resolved. We do have the connectivity back to TT right now. We are urging all users on the Sierra Chart order routing service (utilizing TT) to move off of this service as quickly as possible. We know a small number of users are not going to be able to move off. That is fine.

Just provide us an explanation of why you want to stay.

Once again we are not referring to the Teton order routing service. Teton has no involvement with TT at all.

Teton has had solid connectivity since it was released. No issues.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-09 21:39:07