Support Board
Date/Time: Mon, 10 Mar 2025 02:03:23 +0000
Post From: A TT Server is Down Affecting Sierra Chart Order Routing Service (not Teton)
| [2022-03-09 20:47:56] |
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TT (Trading Technologies) has one or more servers down, and this is affecting the Sierra Chart Order Routing Service from our (Sierra Chart) Aurora server. This is not a Sierra Chart issue but an issue on the TT side. We are contacting TT about this. We had put out a notice to all of our customers using the older Sierra Chart Order Routing Service to move off of that service to our Teton order routing service. Full documentation is here: Sierra Chart Teton Futures Order Routing Take our advice get off of the older TT based order routing services as soon as possible. Immediately. Tomorrow. Please do not put any further reliance on TT. We put out these notices for a reason. Follow our advice. And follow it immediately. Thank you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-09 20:49:33
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